Hello everyone, (screenshots linked below)
i have been crazy trying to fix plex, my Fiance just had spinal surgery and is a heavy plex user especially now. I really have no idea what is going on, but i can explain everything in detail if needed im relatively tech savvy.
So this person from Netgear was assisting me in an issue where i could not access a specific set of folders which i needed to access for remote video editing on my other home private network. So the netgear tech went in and i thought they knew exactly what they were doing but they seemed to be experimenting as they went along, but this issue had me stumped for weeks so i let them go ahead thinking they a the professionals.
Plex has been working PERFECTLY on the same equipment, same settings everything up until after the tech phone call where she changed windows permissions and security settings on a bunch of different drives and folders (in order to troubleshoot my lack of access problem, separate from plex) plex at the time was working fine.
The thing is these videos i could not get to are also stored on my dedicated PLEX Drivepool, where i keep all files for video only. So in the process of trying to allow me access through network/windows permission settings , it changed something and now plex has no idea what to do or how to access the files. i can post screen shots if you want.
Now when i click on a file through plex it shows in RED "Unavailable" and once you click the error to see further details it says " Inaccessible" in RED and when you mouse over "Please check the permissions for this file". When i click play, it attempts to play or says loading failed or check permissions. 2 more important things to add, MOST of the files will not play but i found a folder that will play fine through plex as if nothing ever happened. Here is the error i get :
PLEX: "Conversion Failed. The transcoder crashed or failed to start"
File reading failed:
VLC could not open the file "P:\Movies\3.Beverly.Hills.Cop.III.1994.mp4" (Bad file descriptor).
Your input can't be opened:
VLC is unable to open the MRL
'file:///P:\Movies\3.Beverly.Hills.Cop.III.1994.mp4'. Check the log for details.
THE SCARY PART for me... when i click on the SOURCE video files, directly through my pc, not using plex... most files have errors playing in VLC, im not sure if its a VLC error or all my files toast ? i will be devastated if my collection is gone.
Plex Server is running on my Windows 7 PC downstairs, hardwired into home network. it solely dedicated for plex and i really dont use it for much of anything else anymore, except for being my Media server where i have x4 WD RED NAS 4TB drives which make up my plex database. which are all drivepooled into one drive to make things simpler
"PLEX (P:)"
Please let me know if you need any other information. THANK YOU for listening and helping, any and all advice is welcome to fix this. (sorry if i made it too long)
SCREENSHOTS:
