Drashna, I've been using your products happily since switching from Drive Bender about 2 years ago.
I have 30 drives in a single pool (about 100TB).
Most of us who are using this product likely have Green drives (5400rpm) instead of the faster ones.
And, I know that I can set an SSD up to speed up writing to my pool (files moved to the pool are written on the SSD then later balanced out to the pool).
But...when it comes to reading stuff it's not as fast as I'd like. First, it's likely the drive speed. Second, the drives likely spin down and go to sleep.
I'm not a programmer but is there a way to (much like Windows Superfetch) identify those directories that are often accessed and cache them in some fashion that would expedite read access? And...I've changed my power settings in my device manager for each drive to ensure they don't power down/spin down but inevitably it seems as if I'm waking a drive up just to get data.